I arrived at 8:30 PM to find absolutely no wait at the check in area and was greeted by a nice person there that had me done and checked in within 30 to 60 seconds. I received a complimentary room on September 23rd 2008 at Horseshoe Southern Indiana ( Formerly Caesars Indiana ). Time to find a new hobby and stay out of the Horseshoe. I would say this was one bad experience, however this is the second time we have stayed at the Horseshoe with the same results. On top of all this they have tightened the slot machines to the point you do not get any play for your money. Only after several calls did they fixed the shower, but the sink remained clog our entire stay. The sink did not drain, and the shower did not work properly. The rooms are fairly clean, but the bathrooms require a complete renovation. This past trip we had to call several times over a four day period before they even attempted to contact us. We have always had a casino host who responded quickly and addressed every one of our needs. ![]() ![]() Unfortunately, Caesars was recently changed over to the Horseshoe casino and hotel and has drastically went downhill. During most of our visits we have always stayed at Caesars Indiana and truly enjoyed the experience. My wife and I have visited the great city of Louisville several times a year for the past decade.
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